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COMPANY POLICY

For website questions call 866-235-0091.

Product Returns:
NO CASH, CHARGE, OR DEBIT REFUNDS.
Website Returns and Exchanges within 7 days from the date you receive your merchandise: with original box, tags & amp; sales receipt. Worn merchandise are non-returnable. Not responsible for the fit of the shoe. All damaged items go to repair first. Broken heel is not considered a defect.   Store credit issued as a result of an online transaction can be used only for additional online purchases.  To redeem store credits, please call 866-235-0091 at time of the purchase you wish to use store credit on.

Please address all return orders to:
          Cedarbrook Plaza
          1000 Easton Rd.
          Suite 108
          Wyncote, Pa 19095


Payment:
We are pleased to accept Visa, MasterCard, American Express and Discover/NOVUS. Some people are concerned about the safety of having their credit card number whiz its way over the Internet, our experience has been that it is as safe via the net as it is in any transaction.

We may ask you for further information on orders being shipped to an address other than the billing address.

Money order
To accommodate customers who may not have access to a credit card, Barefeetshoes.com also accepts money orders. Click here to print out an order form. There is no guarantee that we will have the merchandise available when we receive your payment. However, you may place items on hold for 5 days while you mail your money order.

Simply call us toll free at 866-235-0091 with your Money Order Serial Number and ask a customer service representative to hold some items for you. We will ship your merchandise upon receipt of payment.

 

Send you money order to:

        Barefeetshoes.com Orders
          Cedarbrook Plaza
          1000 Easton Rd.
          Suite 108
          Wyncote, Pa 19095



Phone Orders:
Phone orders are also accepted by calling 866-235-0091. (Toll-Free)

Back Orders:
We try to keep all items in stock but we are sometimes out of an item. If we expect to receive it within about 1 week, we will hold the order till then. If there will be an extended delay, we will notify you.
 

PLEASE ALLOW 3-11 Business Days to receive your Order.
Our goal is to send out your orders as quickly as possible.  However, some orders require additional time for processing in our warehouses.  Most orders will be shipped out within 2-5 business days.  FedEx Ground  & FedEx Home Delivery shipping will then take an additional 1-6 business days, depending on location.  We are located in Philadelphia, PA, so customers farther from the North Eastern U.S. can expect longer shipping times.


Shipping:
All shipping costs are shown when you place your order.   We ship via Fed-Ex within the continental 48 states from our primary processing facility in Pennsylvania.

We try to keep our shipping charges as low as possible.

We do not ship to P.O. boxes.  If a P.O. box is entered as your address, your order will be cancelled.

PLEASE NOTE: If you give us an address that FedEx has to correct (such as an incorrect zip code), move or request that a package be shipped to another address, after we have shipped it, you will be charged an extra $6.00 FedEx charges us $6.00 for every address correction they make.


We can only ship to addresses that are the same as the billing address registered to the credit card used in the purchase.  This is a measure used to prevent credit card fraud.

Free Shipping Offer:
Bare Feet Shoes offers free shipping for customers who purchase two or more items in a single order from our website.  Any orders that are placed with two more more items automatically qualify for this benefit and the shipping costs are automatically deducted from your final cost.  This offer is available for standard domestic ground shipping only.

International Orders:
Bare Feet Shoes is able to process international orders through our partnership with iShop USA.  If you are a customer who lives outside of the United States, please chose our International Checkout option from your Bare Feet Shoes shopping cart.  If    For more information please see the iShop USA Freqently Asked Questions

Offices:
Phone: 866-235-0091

customerservice@barefeetshoes.com


DISCLAIMER: ANY ACTUAL, PROCLAIMED, OR INFERRED TRADEMARKS MENTIONED ARE PROPERTY OF THEIR RESPECTIVE OWNERS. BARE FEET SHOES IS NOT RELATED TO OR ENDORSED BY ANY OF THE NAMED COMPANIES.